Turning quality into an asset

Accreditation • Rankings • Quality • Data Governance

20+ years
Supporting continuous improvement and quality strategy
9 years
Director of Quality, Executive Committee, emlyon business school

Services

Structuring and strengthening the methodology of a higher education institution's Quality department

Reviewing the status of accreditation and ranking submissions, identifying priorities to build a roadmap, and proposing concrete tools and immediately actionable best practices to structure the department for the long term.

Examples of work delivered

  • Structuring and developing a dedicated Quality department, managing accreditation and rankings, supporting compliance, and overseeing school data, key processes and strategic risks at a French higher education institution.
  • Supporting the operational reorganisation of a department dedicated to accreditation and rankings at a French higher education institution.

Implementing a process-led optimisation approach

Mapping, analysing and redesigning business processes (programmes, research, partnerships, etc.), embedding a culture of continuous improvement and performance management, as part of a transformation project or ERP implementation.

Examples of work delivered

  • Modelling and reviewing processes, and training several departments in process optimisation methodology, at an international organisation based in Austria.
  • Establishing a process management function and a comprehensive, detailed process map to support an ERP implementation at a French higher education institution.

Implementing or optimising a data management system

Mapping key data, providing business input for building a data store/lake and dashboards for performance or quality management, helping structure data-related roles, and supporting the business-side rollout of AI-based tools for the considered use of AI.

Examples of work delivered

  • Establishing a data management function, defining a roadmap for upskilling the team and building data literacy across the school, and implementing data governance at a French higher education institution.
  • Identifying KPIs and building management dashboards for the executive management of a French company.

Obtaining certifications and labels

Supporting the preparation of accreditation and certification submissions specific to higher education (CGE, Qualiopi, AACSB, EQUIS/EFMD, AMBA, etc.).

Examples of work delivered

  • Managing a full portfolio of international (AACSB, EQUIS, AMBA, BSIS) and national (CEFDG, HCERES, France Compétences, Qualiopi, DD&RS) accreditations, including data collection, analysis, report writing, and coordinating the preparation of submissions and supporting evidence at a French higher education institution.
  • Managing the full EcoVadis® certification project for a French company.
  • Providing methodological support for the RFAR submission and certification (a French label for responsible supplier relations and purchasing) of a higher education institution.

Track Record

  • Director of QualityEMLYON
  • Head of Internal AuditINTERPOL
  • Head of Strategy & ControlARTE
  • Internal AuditorIAEA